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Cancellation Policy
Cancellation by delegates:
Cancellations should be received in writing, preferably via email to events@philanthropycapital.org.
If you have paid for a delegate place and are unable to attend for any reason, a substitute delegate may attend in your place. If possible, please let us know about these changes at least the day before the event, although we understand that in some circumstances this may not be possible.
Cancellation fees:
Full day events
A full refund or offer a transfer of credit for another NPC event will be given if we receive cancellation up to two weeks (14 days) prior to the event. After this date we regret that no refund can be given.
Half-day events
A full refund or offer a transfer of credit for another NPC event if we receive your cancellation up to one week (7 days) prior to the event. After this date we regret that no refund can be given.
Cancellation of an event by NPC:
NPC reserves the right to modify or cancel any event if unforeseen circumstances arise but we will do our utmost to avoid doing so.
Where NPC cancels an event that you have paid to attend, we will offer you a full refund (or a credit transfer for a future event). Full advice on refunds/credits will be provided at the time of cancellation.
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Contact us
For more information on how NPC can help you:
call Casey Stander
on 020 7620 4858
or email us